Role and Responsibilities:

• Manage and monitor cabin crew training progress/records;
• Responsible for design and development/control of service training system manuals;
• Conduct and deliver training programmes;
• Liaison training planning and scheduling;
• Plan training programmes for new and existing cabin crew;
• Research and analyze in-flight services training needs;
• Manage and monitor training effectiveness and crew performance;
• Develop in-flight services development and procedures;
• Establish cabin services standards and policy systems;
• Support and develop team member performance and advancement;
• Ensure training, office and general facilities are maintained for the efficient running of the division;
• Any other ad-hoc related support duties assigned.

Qualifications:

• Minimum 6 years airline-related experiences with an international airliner with at least 2 years in managerial or senior supervisory level;
• Ability to train and deliver training programmes;
• Experience in planning, organizing and developing training programs and manuals, with ability to coach, motivate and develop others;
• Ability to work with minimum supervision;
• Good command of spoken and written English, Chinese language is a plus;
• Proficient in Computer skills, e.g. Microsoft Word, Excel, PowerPoint, etc.

Desirable Qualities:

• Creative and versatile, proactive and independent, strong communication and presentation skills;
• Ability to meet tight deadlines and work under pressure.

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.