Our client is a US based Banking Corporation providing banking and financial services is seeking for 20 Customer Service Officer to support their daily operations.

Responsibilities:

• Provide support to a new electronic banking platform
• Remind customers to register training
• Help monitoring the migration process
• Provide support to customer to ensure use the electronic banking platform smoothly.
• Follow up calls to customers
• Handle customers’ inquiries relating to cash payments and provide technical supports if needed.

Requirements:

• University Graduate with some customer service experience
• Basic knowledge on electronic banking platform or portal
• Good computer skill, Microsoft Office in excel, words, outlook
• Good Communication Skill in Cantonese, English and Mandarin
• Good inter-personal skill
• Fresh Graduate will also be considered
• Immediate available is highly preferred

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