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Assistant Collections Manager

Hang Seng Bank Ltd

  • Company Industries:Financial Services

Job Information

  • Post Date:2017-07-26
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Retail Banking  Others  Credit Collection  

Job Description

RBWM Chief Operating Office – Credit Control Services

 

We are currently seeking a high caliber professional to join our department as Assistant Collections Manager.

 

Principal responsibilities

  • Lead a team of staff to develop and implement collection strategies; to perform account maintenance and provide administration supports
  • Prepare statistical and ad-hoc reports for management review
  • Perform UAT, system conversion, enhancement and development
  • Review and update the settings of collection strategies and parameters resided in various collection systems
  • Liaise and communicate with counterparts in both internal and external to keep abreast of new and advance system requirements

Requirements

  • University degree in a related discipline OR other relevant qualifications
  • Minimum 2 years' experience in debt recovery / unsecured lending and mortgage business, with exposure to credit control / administration
  • Knowledge of relevant credit systems of personal finance such Credit Bureau System, Credit Decision System etc an advantage.
  • Strong self-motivation, good interpersonal, communication, credit analytic and supervisory skills
  • Good knowledge of application software (Skills in SAS, MS Word, Excel, Powerpoint and Access)
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

 

To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume by clicking "Apply Now" for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Company Info

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

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