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Credit and Collection - Assistant Officer

Hong Kong Broadband Network Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2017-07-28
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Credit Collection  Customer Service - Supervisor/Officer  Order Processing & Operation / Settlement 

Job Description

Responsibilities:

  • Handle inbound calls & make outbound calls from and to Outside Collection Agency and prepare daily payment report to external debt collectors
  • Liaise with internal and external parties for accounts receivable settlement
  • Monitor delinquency in line with company policy and carry out appropriate actions for delinquent or problematic accounts
  • Develop and maintain effective documentation on risk management procedures, processes and methodologies
  • Identify risk areas and implement procedures to mitigate potential risks
  • Handle litigation matters in Small Claims Tribunal and prepare related reports
  • Perform ad-hoc project as assigned by supervisor

Requirements:

  • HKDSE or above
  • Experience in customer service or credit collection in telecom industry is highly preferred
  • Solid experience in data mining, credit risk modeling and scoring
  • Strong analytical, problem-solving and time management skills
  • Proficient in MS Excel, Word and Chinese input
  • Good command of spoken and written English and Chinese
  • Strong communication skill, interpersonal skills and be able to work under pressure
  • Self-motivated with strong risk control sense
  • Candidate with less experience will be considered as Credit and Collection Executive – CCOL    

Interested parties, please click "Apply Now" to submit your application.

Personal data collected will be used for recruitment purpose only.

Company Info

Headquartered in Hong Kong, with operations spanning across Hong Kong, Singapore, Malaysia, mainland China and Macau, HKBN Group is a leading integrated telecommunications and technology services provider. Through three core brands, Hong Kong Broadband Network, HKBN Enterprise Solutions and JOS, the Group offers a comprehensive range of premier one-stop Information and Communications Technology (ICT) solutions to both the enterprise and residential markets, including broadband, data connectivity, managed Wi-Fi, mobile, voice communications, integrated cloud solutions, data centre facilities, business continuity, information security, system integration and OTT entertainment.

At HKBN, we are a diverse group of Talents who share a common belief that businesses should play a more significant role in making society better. Wherever we operate, this common thread links us to embrace “Make our Home a Better Place to Live” as HKBN’s core purpose.

Setting us apart, HKBN is managed by Co-Owners (majority of our supervisory-and-above-level Talents) who have invested their own savings to buy the shares of HKBN Ltd. Through this unique dynamic of accountability and interest alignment, we’re motivated to scale new heights for customers every day. In addition, HKBN also takes great pride in developing our Talents into a competitive advantage.

HKBN Group is part of HKBN Ltd., which is listed on the Main Board of The Stock Exchange of Hong Kong Limited (SEHK Stock Code: 1310).

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