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Credit Control Officer

Reed Elsevier (Greater China) Limited

  • Company Industries:Others

Job Information

  • Post Date:2017-07-28
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Credit Control  

Job Description

Every day, LexisNexis produces and provides industry-leading legal content to more than five million professionals across 100 countries in the legal, corporate, government, accounting, academic and law enforcement markets. Today, with our cutting-edge, high-speed and easily accessible information solutions, you can be the difference that will uphold the law across borders as the world and technology evolves.

 

Reporting to our Regional Collections Manager, and working as part of a dedicated team, you will be responsible for:

  • Emails, phone calls and customer visits; generate reports showing cash collected and cash forecast targets; and manage dashboards with monthly consolidated results
  • Manages customer disputes with Sales and Customer Services; reduce overdue debt.
  • Updates activity notes for those customers touched via email, phone calls and visits.
  • Weekly / monthly reporting of issues and results; continuous improvement and projects to improve the collections process, and increase cash flow.

 

To be successful in the role you will have:

  • Degree level education
  • Great communication skills - Fluent in spoken and written English and Chinese;
  • Experience in collections at a sizable organization
  • Able to work with internal and external counterparts in a matrix organizational structure

 

Our Values:

  • We value boundarylessness. We embrace the global nature of our business and encourage people to work collaboratively across business units, hierarchy, and functions.
  • We have a customer focus, with a passion for understanding and exceeding our customers’ expectations.
  • We pursue innovation, constantly looking for new ideas and valuing ‘out-of-the-box’ thinking.
  • We have a passion for winning. We are a high energy, fast-moving, decisive organization, determined to outperform the competition.
  • And we value our people, putting the highest priority on recruiting, developing, and retaining outstanding people.

 

We believe that when you put information and technology into the right hands, you give people the power to shape the world. Apply now, to truly make a difference.

Company Info

LexisNexis is one of the world’s leading providers of premier online legal and business information services, with revenues of approximately US$2 billion worldwide. Our mission is to be the indispensable global partner to professional and legal customers for information driven services and solutions.  A member of Reed Elsevier, LexisNexis helps customers achieve their goals in more than 100 countries, across six continents, with over 10,000 employees. 

We now invite applications from high caliber individual to fill the following position.

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