Product Manager, Affluent Cards - Credit Card
Zebra Strategic Outsource Solution Ltd
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2017-07-31
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time
- Job Function:Loan Retail Banking Financial Services
Job Description
- Management of P&L and key business drivers, including new customer growth, issuing sales growth & market share penetration
- Manage product with full business view from Product growth, revenue growth,
- portfolio growth, expense management and customer activation/loyalty/retention
- Review and formulate and execute product strategies to grow market share & enhance
- profitability
- Deliver differentiated & competitive value propositions, and aligning to global/regional
- guidelines & framework. Adopting global standards that enable local empowerment
- Drive quality TTD acquisition, working closely with the sales channels/ platforms
- Explore and evaluate and implement new & alternative acquisition marketing strategies
- to get new leads cost-effectively
- Own the customer journey from initial engagement through to product/account
- attrition
- Deepen relationships through rewards & loyalty, managing the effective cost per point
- and the various channels of engagement; relevant offers & privileges and customized
- engagement, including service delivery platform
- Explore and realize (where applicable) product feature/process improvement
- Manage/Drive execution of product programs/ campaigns, working closely with
- Marketing, E-business, Legal, Compliance & Decision management
- Monitor and analyze performance of all marketing campaigns to ensure results are on
- track and if not, to identify the problems and recommend solutions
- Deliver client excellence, achieving leadership in top down NPS for affluent segment
- and rNPS & overall cards segment NPS
- Run product in control with laws, regulations and our own policies to protect the brand
- and the franchise.
Qualifications
- University graduate with at least 5 years or higher experience, relevant cards/ banking product experience
- Strong understanding of unsecured lending drivers, products & functions, specifically
- P&L Management
- Strong analytical skills
- Strong leadership and interpersonal skills
- Strong business acumen and partnership and team management
- Ability to multi task
- Strong Marketing skills
- Results-orientated
- Good command of both English and Cantonese
Company Info
ZEBRA™ Strategic Holdings Limited is a performance-based holistic Human Capital Solutions provider that services Corporate Clients across Asia Pacific region.
With more than a decade of solid experience, ZEBRA™ successfully listed on the GEM board of the Hong Kong Stock Exchange in the year of 2013.
Our client, a leading institution is currently seeking for a high-caliber candidate to join their team.
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