About the Role
This is a 2 month internship for a graduate or current university student in a young, rapidly growing business. The successful candidate will have the chance to develop their skills on the job across all aspects of the business. 

• Help support our team to provide our customers and community with outstanding support via email, phone (limited) and all social media channels — both reactively and proactively. Troubleshoot customer issues and find quick and sustainable solutions. Identify areas for improvement based on customer feedback. Be a problem solver: turning stressful/contentious situations into opportunities to help customers.
• Social Media. Help create compelling visuals, writing content and be the voice of the brand on all social media channels.
• Working with a wide range of media, including photography and computer-aided design tools such as Adobe Creative Suites and other pertinent softwares to create and execute creative campaigns both online and prints. 
• Design an array of digital and print assets including campaign concepts, emails, banner ads, print mailers, catalogs, and e-commerce imagery 
• Provide administrative support across the business.
  
  

What we are looking for

• Passion for delivering an exceptional customer experience. Empathy and attention to detail with respect to customer needs.
• Impeccable communication skills, both spoken and written, and a passion for building relationships. 
• Attention to details and organization.
• A can-do attitude: No task is too small or too daunting.
• Have an eye and interest in good design.
• Great time management skills, thrives on multi-tasking (but still have focus for each task) and don't easily get stressed under pressure.
• Can joke with class or communicate with compassion. We need someone who is relaxed, but professional in their verbal and written communication skills.

What we offer you

• This is a paid internship
• You'll be working with a wide variety of interesting people and companies from Fortune 500 leaders, artists, photographer, film makers to top notch brands.
• Be involved in discussions about how to build and maintain a top-notch customer experience.

Be in touch

Please reach out with a short story why you'd be the perfect fit and make sure to put "Career: Internship“ on the subject line. Share with us your past experience and why Lumio. We’d love to learn more about you!

Make sure to include the following in your email:

• Resume highlighting relevant experience
• Cover letter including: Reason for wanting to join the Lumio team
• A brief description of a favorite design object/space (100 words or less)