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Business Process Analyst

Shun Hing Electric Service Centre Limited

  • Company Industries:Engineering - Electrical/Electronic/Mechanical

Job Information

  • Post Date:2017-08-02
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Business Development  Electrical / Electronics  

Job Description

Responsibilities:

  • Work directly with departments to identify and understand their needs.
  • Perform gap analysis and implement continuous analysis to support process transformation with changing business environment.
  • Assist in documenting new processes and procedures.
  • Facilitate outdoor and indoor repair service and rollout of solutions.
  • Employ various tools (e.g. process mapping and lean concept) to complete analysis and to formulate recommendations so as to standardize, eliminate, automate and streamline activities.

 

Requirements:

 

  • Bachelor degree in Supply Chain Management / Quality Management / Industrial System Engineering or other related disciplines.   
  • 2 years process analysis experience in service industry, fresh graduate also welcomed.
  • Strong analytical, facilitation and process mapping skills.
  • Proficiency of Microsoft Visio will be beneficial.

 

 

Interested parties please send full resume (in WORD format) stating present and expected salary. 

Data collected will be used for recruitment purpose only. It may be transferred to other companies of the Group to see if suitable vacancies arise. Applicants not contacted within 6 weeks may consider their applications unsuccessful. The information will be destroyed.

 

 

 

 

 

 

 

 

 

Company Info

Shun Hing Electric Service Centre Limited (SHESC) was established in 1980. By providing the very best after-sales services, SHESC backs up sales efforts and increases customer confidence.   In addition to the Shun Hing Centre headquarters, there are service stations in TST East and Tin Hau in order to have full service coverage throughout Hong Kong, Kowloon and the New Territories.  We also tend customer needs beyond Hong Kong with service centre in Macau.

Through the years we have accumulated remarkable service experience and built up the expertise in servicing various kinds of consumer appliances, audio-visual, office automation, computer, communication equipment and professional products of many famous brand names. Besides the best service equipment and facilities, we have over 400 staff who have the expertise and experience to provide quality service to our customers in order to achieve our goal of “Total Customer Satisfaction”.

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