Responsibilities:

• Assist in setting up PCs/notebooks/mobile devices for new employees with required software and access right settings.
• Analyze, diagnose, and provide solution to desktop problems for end-users through phone calls and in person.
• Follow-up the statuses of all cases and e-mail the end-users to update the status of their requests.
• First-tier support for solution recommendations and implementations.

Requirements:

• Diploma or above in technology or IT related discipline.
• At least 1 years’ working experience including networking, hardware, operating systems.
• Familiar with Windows XP/7, Exchange, TCP/IP networking, Active Directory, Server backup.
• Strong sense of responsibility and troubleshooting skills.
• Good command of English and Cantonese is a must

Interested Parties please send your resume with expected salary in WORD format with quote Ref. SE10468.

**Only accept resume in Word format**
Information collected will only be used for recruitment purpose.

RECKON is an Information Technology consulting company that offers total computer solutions by provides IT outsourcing service and one-stop IT solutions. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region. To cope with our rapid business growth, we invite dynamic and aggressive IT talents to join our growing team.