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System Engineer

Nexusguard Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2017-08-02
  • Career Level:Middle
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Support  Security  Network & System  

Job Description

Responsibilities

  • To develop and managing development programs & scripting in effort to build an effective and efficient operation.
  • To serve as the point of escalation for escalated events & incidents that require further advisory, diagnosis and decision in order to achieve define internal OLA and service SLA.
  • To propose and enforce internal governance to align with PCI-DSS, ITIL and ISO27001 standard and requirements
  • To ensure and enhance customer satisfaction through effective handling of security events and promptly, professional communication with customers.
  • To implement and management existing Anti-DDoS and Cloud Security Platform, including hardware and software layers locally and overseas.
  • To manage platform hardware and software release in order to achieve smooth service deployment and successful service launch
  • To liaise with other global teams and partners in managing and operating global services around the world
  • To ensure customer satisfaction through effective handling of security incidents and open communication with customers.
  • To work on standby, roster, odd hours if required.
  • To ensure customer satisfaction through effective handling of security incidents and open communication with customers.
  • Liaise with diversified departments based on new or existing JIRA project and process needs, e.g new feature development, existing feature review and new feature roll-out…etc.
  • To manage JIRA cloud platform for daily operation use.
  • Proactively seek for latest cloud platform in the market which will faciliate or improve process effectiveness & efficiency.
  • Act as framework, process and project owner and take accountability accordingly
  • Manage internal projects and processes among different offices and departments.

 

Requirements

  • Degree holder in Engineering / Computer Science / Information Technology
  • Holder of Server and Security professional certificates like MCSE, LPI, CISSP, CCSP, Citrix… etc. is an advantage
  • JIRA, PMP and ITIL Certificate holder is preferred
  • Minimum 2 year experience in Service Provider or other Sizable Cloud Deployment environment.
  • Knowledge of DDoS attack types will be advantageous
  • Experience in JIRA, PCI-DSS, ISO 27001 and ITIL are added advantages
  • Good Knowledge of Server Management (Citrix/VMWare/Linux/Windows)
  • Good Knowledge of Internet technologies like TCP/IP, UDP, ICMP, HTTP(S), SMTP, DNS, and SSL
  • Strong Knowledge of HTML/JavaScript/PHP/Nginx/Apache/CDN/Python
  • Candidate with less experience would be considered as an assistance engineer

We offer long-term career development opportunities, attractive remuneration package and fringe benefits including 5 days work, medical & dental insurance schemes, generous annual leave, bank holiday & training sponsorship to the right candidate.  If you are interested to join a fast growing international company and work with an exciting team, please send us your CV with Expected Salary & Availability.

  

All information provided will be treated in strict confidence and used solely for recruitment purposes.

 

 

Company Info

Founded in 2008, Nexusguard is a Managed Security Service Provider that specializes in DDoS protection, leveraging its purpose-built technology and infrastructure to deliver cybersecurity solutions to ISPs and enterprises.

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