System Engineer
Nexusguard Limited
- Company Industries:Information Technology
Job Information
- Post Date:2017-08-02
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Support Security Network & System
Job Description
Responsibilities
- To develop and managing development programs & scripting in effort to build an effective and efficient operation.
- To serve as the point of escalation for escalated events & incidents that require further advisory, diagnosis and decision in order to achieve define internal OLA and service SLA.
- To propose and enforce internal governance to align with PCI-DSS, ITIL and ISO27001 standard and requirements
- To ensure and enhance customer satisfaction through effective handling of security events and promptly, professional communication with customers.
- To implement and management existing Anti-DDoS and Cloud Security Platform, including hardware and software layers locally and overseas.
- To manage platform hardware and software release in order to achieve smooth service deployment and successful service launch
- To liaise with other global teams and partners in managing and operating global services around the world
- To ensure customer satisfaction through effective handling of security incidents and open communication with customers.
- To work on standby, roster, odd hours if required.
- To ensure customer satisfaction through effective handling of security incidents and open communication with customers.
- Liaise with diversified departments based on new or existing JIRA project and process needs, e.g new feature development, existing feature review and new feature roll-out…etc.
- To manage JIRA cloud platform for daily operation use.
- Proactively seek for latest cloud platform in the market which will faciliate or improve process effectiveness & efficiency.
- Act as framework, process and project owner and take accountability accordingly
- Manage internal projects and processes among different offices and departments.
Requirements
- Degree holder in Engineering / Computer Science / Information Technology
- Holder of Server and Security professional certificates like MCSE, LPI, CISSP, CCSP, Citrix… etc. is an advantage
- JIRA, PMP and ITIL Certificate holder is preferred
- Minimum 2 year experience in Service Provider or other Sizable Cloud Deployment environment.
- Knowledge of DDoS attack types will be advantageous
- Experience in JIRA, PCI-DSS, ISO 27001 and ITIL are added advantages
- Good Knowledge of Server Management (Citrix/VMWare/Linux/Windows)
- Good Knowledge of Internet technologies like TCP/IP, UDP, ICMP, HTTP(S), SMTP, DNS, and SSL
- Strong Knowledge of HTML/JavaScript/PHP/Nginx/Apache/CDN/Python
- Candidate with less experience would be considered as an assistance engineer
We offer long-term career development opportunities, attractive remuneration package and fringe benefits including 5 days work, medical & dental insurance schemes, generous annual leave, bank holiday & training sponsorship to the right candidate. If you are interested to join a fast growing international company and work with an exciting team, please send us your CV with Expected Salary & Availability.
All information provided will be treated in strict confidence and used solely for recruitment purposes.
Company Info
Founded in 2008, Nexusguard is a Managed Security Service Provider that specializes in DDoS protection, leveraging its purpose-built technology and infrastructure to deliver cybersecurity solutions
to ISPs and enterprises.
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