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Customer Support

Takara Gaming

  • Company Industries:Others

Job Information

  • Post Date:2017-08-02
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Hardware  Support  Software Development  

Job Description

Responsibilities

  • Provide first and second level end-user IT supports, including setup and deployment of stations, installation of software and hardware devices.
  • Work closely with Sales Engineers to ensure successful customer software deployments.
  • Install patches / upgrades, and perform repairs to hardware, software, and peripheral equipment as needed according to available product specifications / manuals.
  • Document troubleshooting steps.
  • Provide support and solution to end-users.
  • Traveling may be required.

 

Requirements

  • Degree in Electrical Engineering, Computer Science, Information Technology, or related disciplines is preferred. Additional relevant experience may compensate for the lack of a degree.
  • Strong analytical and problem-solving skills. Experience in the assembly and troubleshooting of computer hardware and software.
  • Experience in customer supporting.
  • Friendly and great team building / relationship skills.
  • Able to work independently and ramp-up quickly on complex and unfamiliar technologies & programs.
  • Organized and strong in planning.
  • Willing to Travel.
  • Proficient level of Chinese (Mandarin and Cantonese) and English.
  • Languages such as Japanese, Spanish or other a definite PLUS.

 

To apply


  • Kindly include the earliest date when you can start working along with a salary request.

 

We offer you a great opportunity to take part in the development of the firm and great colleagues with team-oriented, international, and inspiring working environment. Please visit our website at www.tgginteractive.com and apply by sending a CV and resume by clicking "Apply Now" including the earliest date when you can start working along with a salary request.

Company Info

Takara is an international gaming technology company with strategic partners worldwide, focusing on the development of interactive gaming products for our customers worldwide.  We are expanding our operation and looking for motivated and passionate team members who are seeking new opportunity and challenging prospect in Asia.

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