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IT Team Lead - Customer [Ref. CLPP-ITG-GADS-COE-CUS-ITTL-CUS 3

CLP Power Hong Kong Limited

  • Company Industries:Public Utilities

Job Information

  • Post Date:2017-08-01
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:IT Project Management / Team Lead  

Job Description

We are looking for a high caliber professional to join Information Technology Group of CLP Power Hong Kong Limited.

Reporting to the Manager, Centre of Excellence – Customer team, Information Technology Group of CLP Power Hong Kong Limited, the successful candidate will be responsible for the following duties:

  • Research emerging technology to enhance organization’s efficiency and effectiveness
  • Business case development, feasibility study and resources planning for IT initiatives
  • Lead and Manage project implementations, continuous enhancements and support for Utility Retail and Customer Facing IT Applications, Web Applications and Mobile Solution that include, but not limited to

         -Customer Relationship Management

         -Customer Service Provision

         -Meter Reading Collection

         -Billing and Revenue Collection

         -Marketing, Sales and Distribution

  • Drive and lead user requirement studies, system analysis and design, negotiation with and management of vendors and contractors in the process of system development, maintenance and support to meet the business requirement
  • Coordinate with other units of the Company in delivering application systems meeting users’ needs
  • Identify and address risks, including adequacy of test plans and outcomes, with residual risk being understood and accepted by management
  • Produce required documentation in various project stages
  • Supervise a team of internal and external resources to provide systems support to suites of customer facing applications

Requirements:

  • A recognized university degree in Information Technology, Management Information Systems or equivalent
  • At least 5 years' IT experience in developing and implementing large-scale systems
  • Project experience in the implementation of CRM or SAP system would be an advantage
  • Excellent vendor management and stakeholder management skill
  • Good presentation / documentation / report writing skill
  • Excellent in spoken and written English
  • Innovative with good supervisory, interpersonal and project management skills
  • Willing and flexible to travel moderately and to accept assignments throughout the Asia-Pacific region

Please apply by clicking the button “Apply Now” below for application on or before 8 August 2017.

Applicants not invited for interview within 6 weeks from the closing date may assume their applications unsuccessful.

Information provided will be for recruitment purpose within the CLP Group and only short-listed candidates will be contacted. We comply with all applicable laws and regulations of HKSAR in handling applications. For details of the Personal Information Collection Statement, please visit our website: http://clp.to/engPICS

For further information on CLP, please visit our website: http://www.clpgroup.com/

Company Info

Founded in 1901 as China Light and Power Company Limited in Hong Kong, CLP Group has grown from a Hong Kong-based power utility into a leading investor and operator in the Asia Pacific Region’s electricity market. Its portfolio comprises over 60 generation assets of gas, coal, nuclear and renewable energy, distribution and transmission assets and retail operations. The CLP Group is owned by CLP Holdings, a company listed on the Stock Exchange of Hong Kong.

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