Senior Manager – Application Support, Infrastructure Architecture and Support service
Emperor Investment (Management) Limited
- Company Industries:Mixed Industry Group
Job Information
- Post Date:2017-07-31
- Location:Not Specified
- Employment Type:Full Time, Permanent
- Job Function:Application Specialist - Software Support IT Management
Job Description
Responsibilities:
- Lead a team to provide L2 regional application and infrastructure support services
- Formulate and continuously enhance support strategy for higher efficiencyand effectiveness
- Strong vendor management skill for L1 outsourcing parties
- Formulate and develop KPI for support service measurement
- Able to feedback and liaise with development team to enhance both new or existing system
- Develop standardize infrastructure architecture to support new business and application system
- Assist to formulate cloud strategy, data retention and BCP strategy
- Take ownership of production issues and provide incident management
Requirements:
- 18+ years of production support experience with strong infrastructure knowledge in a structured environment, preferable with SFC or HKMA understanding
- Hands-on experience in developing policies and guidelines of cloud, data retention and BCP
- Able to present and communicate with various level of people
- Excellent troubleshooting skills and be attentive to details
- Excellent communication skills in English, Cantonese and Mandarin is a plus
- Strong interpersonal skills and a good team player
We offer 5-day-work week competitive remuneration and benefit packages to the right candidate. Interested parties please apply with your application letter, resume, expected salary via our online application platform by clicking the "Apply Now" button or by post to Group Human Resources Department, 28/F, Emperor Group Centre, 288 Hennessy Road, Wanchai, Hong Kong.
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Emperor Group. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of six months.
Company Info
At present, Emperor Cinemas Group has successively opened a total of 24 cinemas in 13 major cities in Mainland China, Hong Kong, Macau and overseas regions, with a total of 193 theaters providing nearly 26,000 seats.
Position | Company | Location | Update |
---|