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Customer Service Officer (5-day work, no shifting required)

AIG Insurance Hong Kong Limited

  • Company Industries:Insurance/Pension Funding

Job Information

  • Post Date:2017-07-31
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Others  

Job Description

Position Description:

- Answering customer enquiries and complaints by phone, email, walk-in customers

- Conducting outbound calls for retention and servicing

- Providing accurate product/marketing/service information to clients

- Taking orders and providing after sales service

- Maintaining a professional and good image to customers on providing business services

- Performing duty as delegated from time to time

- No shifting is required

 

Position Requirements:

• F.7 or above with 2 years experience in Customer Service/ Sales Support would be preferred. Fresh graduates will also be considered

• Good written and oral English and Chinese. Oral Putonghua will be an advantage

• Excellent interpersonal and communication skills, good telephone manner

• Able to work independently, as well as, be a team player

• Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive

• PC literate

• Self-motivated, eager to learn, responsible and patient

 

Interested parties please submit your job application with current and expected salary by clicking "Apply Now"

Company Info

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at http://www.aig.com/talentnetwork.  Additional information about AIG can be found at www.aig.com and http:// www.aig.com/strategyupdate | YouTube: http://www.youtube.com/aig | Twitter: @AIGinsurance | LinkedIn: http://www.linkedin.com/company/aig. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

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