Key Responsibilities

• Carry out compliance inspection and law enforcement activities
• Conduct investigation into complaints, including fact-finding, conducting interviews and statement-taking
• Write up investigation reports
• Handle public / trade enquiries

Requirements

• A recognized university degree
• At least 3 years’ working experience
• Experience in law enforcement agency / regulatory work / complaint handling an advantage
• Knowledge in conveyancing an added advantage
• Good command of both written and spoken English and Chinese
  (Preferably attained Grade “C” or above in English Language (Syllabus B) and Chinese Language in  HKCEE, or Level 4 or above in HKDSE, or equivalent)
• Good analytical and communication skills
• Outdoor duties and irregular work schedule may be required

 
Terms of Appointment

Competitive remuneration package commensurate with the selected candidate’s qualifications and experience will be offered. The appointee will initially be offered a 3-year contract, subject to renewal upon satisfactory performance and the service needs of the Authority.

The appointee may be subject to job rotation to the Complaints Section.

 
Application Procedure

Applications with full resume indicating your current and expected salaries and your public examination results should be sent to: Human Resources Section, Estate Agents Authority, 48/F Hopewell Centre, 183 Queen’s Road East, Wanchai, Hong Kong or via clicking 'Apply Now'  not later than 7 August 2017. Please mark “Private and Confidential” on the envelope.

Candidates who are not invited to attend an interview within 6 weeks from the closing date may assume their applications unsuccessful. Applications may be considered for other suitable positions within the Authority. All applications will be treated in strict confidence. Personal data provided in the applications will only be used for recruitment-related purposes. All information on non-shortlisted applicants will be destroyed after 6 months.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

The Estate Agents Authority is a statutory organization set up under the Estate Agents Ordinance to regulate estate agents and salespersons, and to enhance the standard of service of the trade. Applications are invited for the following position: