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Customer Service Officer (Call Centre) (Ref.: JDB/BMW/CSOCC/20170802)

BMW Concessionaires (HK) Ltd

  • Company Industries:Motor Vehicles

Job Information

  • Post Date:2017-08-02
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Tele-sales (Telemarketing)  

Job Description

Job Responsibilities:

  • Handle customer enquiries and feedback through inbound & outbound calls
  • Handle email and website enquiries and requests
  • Provide quality service and support to customers
  • Assist in customer service activities

 

Job Requirements:

  • HKCEE / DSE or above
  • Minimum 1 year solid call centre experience, preferable in Customer Service
  • Fluent spoken English and Cantonese, Putonghua is an advantage
  • Excellent telephone manner, customer-oriented and can work under pressure
  • Tactful and attention to details
  • Familiar with MS Office

 

We offer:

  • Annual Bonus
  • Attractive monthly incentive 
  • Shift allowance
  • 5-day work per week (shift duties is required)
  • Structured on-the-job training program
  • Medical coverage
  • Bank Holidays

 

We offer a competitive remuneration package and excellent career development opportunities to the right candidate. Interested parties please send your full resume quoting job reference number with present and expected salary and date of availability via e-mail to hr.motor.hk@ simedarby.com.hk.

 

For more information about us, please visit our website: http://www.bmwhk.com

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

 

A Member of Sime Darby Group

 

Company Info

Sime Darby Motors is the automotive arm of Sime Darby Berhad under Sime Darby Group. With over 100 year of experience, Sime Darby Group is one of the leading multinational conglomerates in Southeast Asia. The Group operates in 18 countries and territories across the Asia Pacific. It has always been at the forefront of delivering sustainable futures, bringing development and growing value to our stakeholders.

BMW Concessionaires (HK) Limited is the sole importer and distributor of BMW cars / motorcycles and MINI cars in Hong Kong and Macau.  

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