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Customer Service Officer

i-CABLE Communications Limited

  • Company Industries:Entertainment/Recreation

Job Information

  • Post Date:2017-08-02
  • Career Level:Entry Level
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Student / Fresh Graduate / No Experience  

Job Description

Customer Service Hotline Dept

  • To be responsible for handling customers’ telephone enquiry; providing good after-sales service to customers; establishing good relationship with customers by provision of one-stop care service
  • Form 5 or above with minimum 1 year relevant working experience in service industry
  • Proficient in PC applications, MS Office and Chinese word processing
  • Good command of spoken English & Chinese
  • Good Team Player, customer-oriented with good communication skills
  • Shift duty is required

We offer competitive remuneration packages and advancement opportunities. Interested parties, please write with full resume to Director, Human ResourcesHuman Resources Departmenti-CABLE Communications Limited, 8/F Cable TV Tower, 9 Hoi Shing Road Tsuen Wan, N.T. or fax to 2112 7841 or Apply Now (Please quote reference number and position applied for). For other information, please visit our website http://www.i-cable.com.

Your application may be forwarded to any company within Wharf Group and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.

We are an equal opportunity employer

Company Info

As a member of i-CABLE Communications Limited, we are dedicated to be a leading broadcasting and telecommunications services provider in Hong Kong, commanding one of the largest and most influential TV viewer and communications service user bases in town. It owns and operates one of the near universal wireline telecommunications networks in Hong Kong, over which it provides Television, Broadband and Telephony services to well over one million households and businesses. To contribute to our business growth, we invite applications for:

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