YOUR RESPONSIBILITIES:

• Provide high quality customer service for B2B and B2C customers in APAC to ensure highest customer satisfaction: Handling customer enquiries, complaints and goods returns

• Coordinate product supply to sustain adequate product availability

• Manage internal sales activity: Providing quotes, product information and marketing information and process orders and shipping arrangements

• Coordinate inventory planning based on historical sales data and forecasts

• Monitoring order status closely and resolving problems proactively and effectively

• Support Sales Manager APAC and team and document business activities

• Align sales and marketing activities with global team and external stakeholders

• Create sales and activity reports and participate in special projects

YOUR QUALIFICATIONS:

• Diploma or above in Business, Logistics or related disciplines

• At least 5 years of experience in customer service and inside sales within international business environment

• Experience in handling both B2B and B2C customers in consumer electronics is highly preferable

• Experience in logistics an advantage

• Strong understandings on international trade and shipping

• Detail-minded and self-motivated with the ability to work in a fast paced and constantly changing environment

• Excellent communication skills, negotiation skills and problem-solving skills

• Positive-thinking and always supportive

• Good command of both spoken and written English and Chinese, including Mandarin

• Proficient in PC skills including MS Office such as Outlook, Word, Excel and PowerPoint

 WHY WE ARE SPECIAL:

We are a fast-growing start-up company with flat hierarchies, so you can immediately take responsibilities and shape our processes independently. You are a perfect match, if you feel comfortable in a dynamic and agile team. Since we are expanding, you will have the chance of developing professionally as well as individually. Be assured that we will appreciate your creative ideas.

We have a lot of fun doing our jobs and a strong team spirit is among our core values. Job satisfaction matters to us - in the literal sense of the word! 😊

 DO YOU THINK THAT WE SHOULD GET TO KNOW EACH OTHER?

Please send us your complete application, stating your possible entry date and your salary expectations by e-mail.

* Womanizer is a registered trademark of epi24 GmbH, Saarbrücker Str. 20, 10405 Berlin, Germany

 All information received will be kept in strict confidence and only for employment-related purpose.