Call Center Operator (Day-shift / Night-Shift) / 電 話 中 心 聯 絡 員 ( 日間或夜 間 )
ThyssenKrupp Elevator (HK) Limited
- Company Industries:Engineering - Electrical / Electronic / Mechanical
Job Information
- Post Date:2017-08-01
- Career Level:Middle
- Location:Not Specified
- Employment Type:Full Time, Permanent
- Job Function:Call Centre
Job Description
Job Responsibilities / 工作職責:
- Handle customers' enquiries and complaints in a professional manner
回覆客戶的查詢及投訴 - Call our technician to attend calls
致電有關同事跟進客戶之要求 - Record the calls’ record to the system accurately
準確地記錄有關資料 - Generate regular report for management and customer review
定期提交報表 - Clerical support
處理一般文書工作
Requirements / 要求:
- F.5 or above
中五程度或以上程度 - Perform shift duty from 8:30am to 5:30pm (Day-shift) / 5:30pm to 5:30am / 5:30pm to 8:30am (Night-shift)
間當值時間由上午8:30至下午5:30(日更) / 下午5:30至上午5:30 / 下午5:30至上午8:30(夜更) - Minimum 1 year of work experience in call centre / customer service
一年或以上有關之工作經驗 - Proficient in computer knowledge (including Chinese Word Processing)
熟識中英文電腦操作 (包括中文輸入法) - Good command of Cantonese. Fluent in English and Mandarin is an advantage
操流利廣東話,能操英語及普通話更佳 - Good telephone manner, service attitude and detail
具有良好溝通技巧及殷勤工作態度 - Need to work on holidays
需於假日工作
Interested applicants please forward your detailed resume, expected salary, contact number and date available post to the Human Resources Manager the following address or Please click "Apply Now" to submit your application.
thyssenkrupp Elevator (HK) Limited
31/F Enterprise Square Three
No. 39 Wang Chiu Road
Kowloon Bay, Kowloon
Hong Kong
Detailed information about thyssenkrupp Elevator is available at www.thyssenkrupp-elevator.com
(Applicants who do not hear from us for six weeks may assume their applications unsuccessful; data collected would be kept in strict confidence and only for recruitment purposes only)
Company Info
thyssenkrupp is a technology group with strengths in materials. Over 162,000 employees in 78 countries work to develop high-quality products and intelligent industrial processes and services
for sustainable progress. In fiscal year 2018/2019 thyssenkrupp generated sales of €42.0 billion. Our technologies and innovations are the key to meeting diverse customer and market requirements around the world, growing on the markets of the future, and generating
stable earnings, cash flows and value growth.
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