Customer Relations Executive
Rohlig Hong Kong Limited
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2017-07-31
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Freight Forwarding
Job Description
Specific duties including, but not restricted to:
• Investigating and planning the most appropriate route for a shipment
• Preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes
• Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions
• Arranging insurance and assisting in the claims
• Taking ownership of complaint and queries proactively
• To provide general and support services on a local level when required
• Maintain, grow, and build long term relationships with account portfolio
• Liaising between clients and operations & other departments
• Answering to customer’s enquiries
• Implement sales strategies and retention order
• Expand established client base
Requirement
• Degree holder with 2-3 years CS experience as a Freight Forwarder or Forwarding Agent is preferable
• Good numeric skills
• Problem solving and negotiating skills
• Familiar with computer software programs eg MS Word, MS Excel
• Sound knowledge of inbound and outbound services
• Good command of spoken & written in both English and Chinese
Interested parties please send FULL resume with CURRENT & EXPECTED SALARY to:
a p p l y . h k g @ r o h l i g . c o m .
For further information of our company, please visit our website: www.rohlig.com
Company Info
We are Röhlig. Since 1852.
For over 160 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients’ logistics processes.
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