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Customer Relations Executive

Rohlig Hong Kong Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2017-07-31
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Freight Forwarding  

Job Description

Specific duties including, but not restricted to:

• Investigating and planning the most appropriate route for a shipment

• Preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes

• Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions

• Arranging insurance and assisting in the claims

• Taking ownership of complaint and queries proactively

• To provide general and support services on a local level when required

• Maintain, grow, and build long term relationships with account portfolio

• Liaising between clients and operations & other departments

• Answering to customer’s enquiries

• Implement sales strategies and retention order

• Expand established client base

 

Requirement

• Degree holder with 2-3 years CS experience as a Freight Forwarder or Forwarding Agent is preferable

• Good numeric skills

• Problem solving and negotiating skills

• Familiar with computer software programs eg MS Word, MS Excel

• Sound knowledge of inbound and outbound services

• Good command of spoken & written in both English and Chinese

 

Interested parties please send FULL resume with CURRENT & EXPECTED SALARY to: 

a p p l y . h k g @ r o h l i g . c  o m .


For further information of our company, please visit our website:  www.rohlig.com

Company Info

We are Röhlig. Since 1852.

For over 160 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients’ logistics processes.

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