Responsibilities

• Handle and follow up maintenance orders
• As a first point for collecting repairing requests and answering repairing enquiries from customers
• Arrange the technicians's daily work schedule, ensure all repairing service are delivered on time
• Maintain and update records (e.g. customers' maintenance record, job completion report, repairing service order sheet, etc)
• Provide clerical support to daily operatons of Logistics and Servicing Maintenance Department
• Coordinate and communicate with other internal parties e.g. Logistics team, CS team, Accounting teams on repairing orders processing
• Assist in receptionist duties

Requirements                                                                                                     

• F.5 or above with min. 1 year working experience
• With experience on handling CS hotline or call centre will be an advantageous
• Good customer service skill and telephone manner
• Service-oriented with good communication skill
• Well-organized, able to work independently
• Familiar with MS Office
• Basic command of both written and spoken English and Mandarin 
• Immediately available is highly preferred

We offer attractive remuneration and career development opportunity.  Interested parties, please send your resume together with date available, present and expected salaries by clicking “APPLY NOW”

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