Job Description:

- Deliver excellent customer service at all times

- Handle company operations enquiries with professionalism whether in person, by phone or email

- Administer all reservations, cancellations and no-shows

- Keep guest preferences sheets up-to-date and provide proper guest recognition at every service encounter

- Report to Restaurant Manager and Operations Manager

- Carry out instructions given by management team

Requirement:

- Ability to multitask

- Spoken and written fluency in English and Cantonese

- Attains high level of accuracy in book-keeping and organization skills

- Ability to attend to heavy occupancy during peak hours

- Minimum 3 years experience in F&B industry

What we offer:  

Competitive salary
Specialized product training & cross training for all positions
Shared tips
Bonus
Staff meals
Staff 30% discount
Paid holidays  
Statutory holidays
MPF & Employment Insurance
Synergistic teamwork
Management training programs