Position Summary:

To ensure an extraordinary client experience while creating client advocates.  Responsible for hospitably greet all clients as well as all incoming, outgoing and interoffice calls.

Responsibilities/Duties:

• Provide clerical and administrative supports to the department.
• Greet customers, determine the nature of their visit, answer their questions and directs them to the appropriate member for assistance.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate staff member.
• Answer all incoming calls, take messages and transfer callers to the appropriate department.
• Follow all company policies and procedures, and immediately report any and all accidents to manager or supervisor.
• Other duties as assigned.

Requirements:

• F.5 or above.
• 1-2 years’ relevant experience in administration.
• Knowledge of ADP/ Kerridge DMS system will be an advantage.