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Transfer Agency, Associate 1

State Street

  • Company Industries:Financial Services

Job Information

  • Post Date:2017-10-12
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Fund Management  Support  Student / Fresh Graduate / No Experience  

Job Description

 

Job Summary

  • Deliver high quality client service both internally and externally by incorporating experience and industry knowledge in daily workflow so as to complete increasingly complex tasks on time and accurately.

 

Job Duties and Responsibilities:

 

Client Service

  • Complete all tasks including the handling of all complex calls and queries, to a high quality, to meet client requirements in a timely and accurate manner
  • Quality control of transactions processed and client correspondence
  • Assist in the delivery of on the job training and development of other administrators.
  • Ensure business standards and client deadlines are met on a consistent basis
  • Actively initiate Error, Fines & Loss analysis
  • Escalate client issues where necessary

 

Technical

  • Adhere to procedures in relation to all tasks
  • Administration of Clients trades and maintenance of register, processing of cash movements and reconciliation
  • Identify process efficiencies in the course of their daily work and propose to line managers
  • Develop and maintain a thorough knowledge of Transfer Agency processes and Systems
  • Gain broad expertise on company products
  • Build and maintain internal network of contacts        
  • Display thorough understanding of the following tasks:-
    • Issuance of contract notes and settlement confirms
    • Processing of monetary settlement, money in/out and FX process
    • Administration of commission payments
    • Processing of Fund distribution
    • Units in Issue reporting and reconciliation
    • Reconciliation completion and clearance of trades and cash
    • Processing of register maintenance requests
    •  

Communication

  • Liaise with other departments in an effective manner
  • Provide/seek regular feedback to team leader

 

Team

  • Act as an effective team player & deputies for immediate supervisor when appropriate
  • Show organisation skills for oneself and others
  • Display effective team focus by assisting colleagues in their daily routine
  • Positively influencing team morale in order to achieve set standards and goals
  • Show willingness to assume additional tasks in order to share workload within team/department
  • Maintaining a “can do” attitude

 

General

  • Display initiative
  • Administration of Clients/Investors correspondence
  • Display awareness of daily work levels and overall business needs by identifying and taking prompt action on priority items, displaying effective time management

 

Qualifications:

 

Knowledge, Skills & Experience Required

  • Excellent administrative and business support skills, with the ability to multi-task and to work calmly under pressure.
  • Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
  • Strong written & verbal communication skills
  • Excellent organisational, planning and co-ordination skills.
  • Ability to work accurately to tight deadlines
  • Proactive and able to work independently and as part of a team
  • Detailed understanding of  procedural, technical and product requirements within Transfer Agency business

 

Core Competencies

  • Accurate and Precise
  • Team Oriented
  • Organised
  • Personable
  • Flexible
  • Self-reliant
  • Enthusiastic
  • Excellent communications skill

Company Info

Our Company

State Street Corporation (NYSE: STT) is the world's leading provider of financial services to
institutional investors including investment servicing, investment management and investment
research and trading. With $21.510 trillion in assets under custody and administration and $1.877 trillion in assets under management at September 30, 2011, State Street operates in 26 countries and more than 100 geographic markets and employs 29,685 worldwide. For more information, visit State Street’s web site at www.statestreet.com

Promoting a culture of excellence

With more than 29,000 employees across 26 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility — to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.

We’re a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us — people like you.

We encourage you to explore the possibilities that a career at State Street can offer you.

State Street is an Equal Opportunity Employer, and prohibits discrimination against applicants or employees on the basis of any legally protected characteristic.

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