Advisory Technology Trainer (Support Bulge Bracket Global Investment Bank)
Evalueserve (Hong Kong) Company Limited
- Company Industries:Financial Services
Job Information
- Post Date:2017-10-11
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Contract, Full Time
- Job Function:Others Product Management / Business Analyst Technical / Functional Consulting
Job Description
This trainer position will work on-site our client office which is a leading European investment bank.
Work Location: IFC2
Responsibilities:
- Providing on-the-ground support to Equities staff on various proprietary and external applications
- Train the Equities staff on new features and changes in the MS Office/Windows suite
- Real-time support to technical queries and issues
- Work with the ATT team in creating a training schedule
- Liaise with the User Service Deck and local helpdesk in escalating the technical issues and following up for a timely resolution
- Maintain issue log and share best practices
Requirements:
- Previous experience in technical training is preferred
- University degree from recognized institution
- Advanced knowledge of MS Office 2010 and Windows 7
- Exposure to Authoring and documenting tools is preferred
- Excellent written and spoken English
- Exposure to market data and banking reference data technologies and business terminology
- Strong interpersonal and communication skills
- Be a self-starter, with initiative, energy, commitment, and show he/she is keen to learn
- Be flexible, and adaptable to different working styles
- Be able to work under pressure and to deadlines
- Have the confidence to discuss instructions and deliverables with the onshore team and local supervisor to ensure clear understanding
- Have excellent interpersonal skills
Company Info
Evalueserve is a global professional services provider offering research, analytics, and data management services. We’re powered by mind+machine - a unique combination
of human expertise and best-in-class technologies that use smart algorithms to simplify key tasks. We work with clients across a wide range of industries and business functions, helping them to make better decisions faster; reach new levels of efficiency and
effectiveness; and see a tangible impact on their top and bottom line. We have dedicated on-site teams and scalable global knowledge centers in Chile, China, India, Romania, the UAE, and the US, which provide multiple time zone and multilingual services.
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