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Financial Service Representative (Foreign Exchange) - Mandarin Speaker

FXCM

  • Company Industries:Financial Services

Job Information

  • Post Date:2017-10-04
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Financial Services  Business Development  Customer Service - Supervisor/Officer  

Job Description

To help grow our Asian market, we are looking for young, energetic individuals who can speak Mandarin proficiently to join us in our Hong Kong office.

Key Responsibilities (not limited to):

• Offer multiple solutions, platforms and services to self-trading customers

• Provide exceptional support to existing user base including market commentary and trading education in a timely manner

• Develop and maintain FX & CFD product and trade execution knowledge

• Assist in institutional clients on-boarding

• Implementing proper KYC standards to ensure the firm operates in compliance with relevant regulatory requirements

• Liaise with local and international sales / support teams, middle office and back office teams

• Basic salary + discretionary quarterly performance bonus

Experience and Skills:

• A strong passion, interest and knowledge of global financial markets

• Highly energetic and quick learning skills

• Proven ability to manage time and information efficiently and effectively

• Resourcefulness and self-reliance in identifying and solving problems

• Previous sales, tele-marketing and service oriented experience is a plus

• A team player with strong organizational skills and proactively collaborate with the Financial Services Team to manage time, resources, volume, and customer feedback

Qualifications:

• Degree in Economics / Finance / Business Admin is a plus.

• Fluent in written and oral Mandarin and English.

• Strong MS Office skills with familiarity of Salesforce software preferred

• Fresh graduates / no experience in Finance industry are also welcome, formal on-the-job training will be provided

• Final year students if able to work at least 16 hours per week will consider as Financial Services Intern. Good performance during the internship will have chance to consider as a full-time employee in future.

• Ideal candidate should be eligible to work in HK. IANG Visa Holders are Welcomed. 

 We offer 5-day work week; comprehensive training; excellent career development & prospects and a competitive package, including annual leave, medical benefits (clinical, hospital & dental), discretionary quarterly bonus. If you are ready for a new challenge in your career, please send your full detailed resume with current and expected salary and availability by clicking "Apply Now" Below.

Please visit our Website: http://www.fxcm.com for reference.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.

Company Info

Established in 1999 and headquartered in the UK, FXCM is a leading FX broker with a proven track record of market analytical excellence. FXCM has companies regulated in many jurisdictions across the world, including UK and Australia. Through relationships with multiple partners and affiliated companies, FXCM is able to provide abundant FX resources to the global market. Additionally, FXCM has offices, partners and affiliates in the major financial centers of the world, uniquely positioning FXCM to provide diversified market information around the world, such as Germany, France, Italy, Greece, Israel, South Africa etc.

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