Responsibilities

• Organize shipping and tracking of deliveries of various materials such as product samples, VM tools, GWP, testers etc., and other necessary services to customers in due time and as directed by Key Account Manager & Area Manager
• Communicate with internal and external parties regarding inventory, VM, packaging material and logistic arrangement
• Support Key Account Manager & Area Manager with administrative follow up on budget management
• Coordinate and follow up on process claims with the support from customers service team based in Zurich
• Assist on preparing planograms and visual merchandising updates to clients
• Coordinate BA Personal Sampling and Product Incentives with Retail Managers
• Handle advertising and promotion materials in timely manner
• Coordinate and follow up on merchandising maintenance with regional VM team and contractors
• Assist Training Manager on preparation of materials including BA gifts for training workshops
• Prepare customer sales report, assist on monthly reports and database input
• Work closely with internal and external parties to assist on ad-hoc projects
• Provide support for handling all related office administration duties
• Keep the clients’ database updated
• Arrange filing system to keep record of all important documents

Requirements

• College or University graduates and preferably with 3 years of experience in commercial with good client facing experience. Prior travel retail experience is an added advantage
• Good interpersonal skills and effective in communication
• Strong at multi-tasking
• Able to work well under pressure / meet deadlines
• Structured and organized, result-oriented
• Proficient in Microsoft Excel, PowerPoint
• Fluent in English and Mandarin (and/or Cantonese)
• Fresh Graduate with good attitude will also be considered