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Customer Service Executive

Cordlife (Hong Kong) Limited

  • Company Industries:Health & Beauty Care

Job Information

  • Post Date:2017-10-27
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Clerical / Admin Staff  Receptionist  Others  

Job Description

Requirements:

  • F.6 or above
  • 1 - 2 years working experience in administration/customer service/operations
  • Pleasant personality and good telephone manner
  • Good customer servicing skills, patient and proactive
  • Detail-minded, organized and a good team player
  • Fluent speaking in Mandarin and English is preferable
  • Proficient in MS Office (Word, Excel, Chinese word processing, etc)

Responsibilities:

  • Handle phone enquires
  • Perform related administrative duties and provide clerical support to the team when necessary
  • Provide customer service and enhance overall collections efficiency and delinquency rates
  • Prepare and compile the client satisfaction summary and other related reports for management review
  • All other ad-hoc matters as assigned by the Line Manager 

We offer:

  • Attractive remuneration package and staff benefits
  • Comprehensive on-the-job and continuous trainings
  • Opportunities for professional and personal development
  • Friendly working environment 

Our website: www.cordlife.com.hk

Please apply with full particulars, contact numbers and current/expected salary to Human Resources Department.


All personal data collected will be used for recruitment purpose only.

Company Info

With over 21 years of quality cord blood and tissue banking, Cordlife Group Limited (“Cordlife”) has grown from a full fledged start-up company in Singapore to a consumer healthcare group across Asia. Cordlife operates laboratories in Hong Kong that perform cord blood and cord lining stem cell processing and cryopreservation, as well as non-invasive metabolic screening for newborn babies.

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