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Temporary Customer Coordinator (6 months)

Wilhelmsen Ships Service Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2017-10-18
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Clerical / Admin Staff  Customer Service - Supervisor/Officer  Others  

Job Description

Main responsibilities

  • To work closely with the customers on a daily basis understanding and supporting their requirements related to the total WSS customer offer
  • To receive and register enquiries and orders in the system, ensuring all the information is correct
  • To identify order building opportunities through telephone sales expertise
  • To issue delivery instructions to the appropriate supply point and follow up delivery of the goods
  • To keep customer informed of changes in the order, surcharges and any other relevant information for the sake of good order
  • To follow up outstanding enquiries and quotations

 

Main Qualifications

  • Formal education in business administration or relevant work experience
  • Able to meet deadlines through good time management and allocation of priorities
  • Excellent telephone sales skills
  • Fluent in English – both in writing and speaking
  • Computer literate
  • Ability to communicate on all levels

 

Closing date : 03 Nov 2017

 

 

Competitive remuneration and challenging work environment awaits the right candidate. Applicants who are not contacted for interview after 4 weeks from the closing date may consider their applications unsuccessful.

 

Company Info

Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 2 200 locations globally. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world. We also develop new and daring solutions, shaping the maritime industry for the future. Our investments seek to explore and develop new opportunities within the energy, offshore and maritime industry. With thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation and unparalleled customer experiences one step further.   

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