Customer Service Officer (Bank Call Center, in-bound)
Conners Consulting Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2017-10-27
- Career Level：Middle
- Location：Not Specified
- Salary：Salary provided
- Employment Type：Full Time, Permanent
- Job Function：Retail Banking Call Centre Customer Service - Supervisor/Officer
Job Description
Responsibilities
- Provide phone banking services to customers including the handling of product enquiries, financial transactions, securities trading and related operations.
- Provide regular feedback to management for sales and services improvement.
- Comply with procedures, policies and regulatory requirements to safeguard customers’ and the bank’s interests.
Requirements
- Post secondary education
- Some experience in sales or service gained from retail banking.
- Good knowledge in retail banking products.
- Good telephone manner, communication and selling skills.
- Good command of written and spoken English and Chinese (including Putonghua).
To apply, please click apply to send your CV with current salary, expected salary and notice period. Welcome to call (852) 34623280 for enquiries.
Only shortlisted candidates will be notified.
All data collected will be used for recruitment purpose only & will be used strictly confidential.
Conners Consulting Limited
2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong
Tel: (852) 3996 8090 Website: http://www.connersconsulting.com/
Company Info
About Conners
Found in 2010 by a group of professionals with wide range of networks and extensive experience in the field. We are focus on searching talent for Banking, Finance & Insurance clients in the region. We are operating by a team of sector experts to providing clients with high quality professional recruitment services. We source and select the best talent for our clients, build up trust and match most suitable job for candidates, create long term relationship with both of our clients and candidates.
Website:
http://www.connersconsulting.com
Employment Agency Licence No.: 63811
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