Responsibilities:

• Provide all rounded support in the Customer Service Department including opening accounts, answering inquiries, conducting KYC and data management.;
• Responsible for the whole account opening and client onboarding procedures;
• Handle KYC due diligence for clients, and FATCA related checking;
• Assist to revamp the workflow and ensure that all requests are align with regulatory requirements and internal policies;
• Ensure data accuracy and responsible for account opening maintenance;
• Work closely with compliance, internal audit, operations and related departments regarding all clients data issue;
• Perform all other duties as assigned by seniors from time to time.

Requirements:

• Tertiary educated;
• Minimum 2 years of experience in customer services, client on-boarding, or AML/KYC field, preferably in the fields of banking and finance;
• Holder of SFC Type 1 (Dealing in Securities) and Type 2 (Dealing in Futures Contracts) is definitely advantageous;
• High level of customer service orientation;
• Sociable with good communication and interpersonal skills;
• Multi-tasking and problem-solving skills;
• Mature, patient, cheerful and detail-minded;
• Fluent in Cantonese and Putonghua is a must;
• Candidates with more relevant experiences can be considered as Officer.

Salary and fringe benefits for the post will be highly competitive, commensurate with qualifications and experience. Please send full resume including the current & expected salary and the contact information by clicking “Apply Now”.

Data collected will be used for recruitment purposes only. For more details, please visit us at www.ffg.com.hk.