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Customer Service Executive (Travel)

Hutchison Travel Limited ( hutchgo.com)

  • Company Industries:Others

Job Information

  • Post Date:2017-10-10
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Tourism / Travel Agency  

Job Description

 You will: 

Being a team member in our Customer Service Department, the incumbent will be required to offer solutions to our customers’ travel needs. He/she will handle customers’ enquiries & complaints, both in verbal & written forms; provide travel consultancy service and promote company’s travel products to customers.  

You should have / be: 

  • Bachelor Degree in Tourism Management or related discipline
  • Minimum 3 years' travel consultant experience in travel agent (FIT and leisure section preferable)
  • Proficiency Reservation System, Internet booking tools and MS Office
  • Sound product and fare knowledge
  • Good command of written & spoken English and Chinese (Cantonese and Putonghua)
  • Excellent communication & interpersonal skills
  • Self-motivated, independent, efficient, service-oriented and able to work under pressure
  • Attention to details and accuracy
  • Candidate with less experience will be considered for another position of Assistant Customer Service Executive 

In addition, you will be able to: 

  • Enjoy an attractive and competitive remuneration package
  • Receive training and development opportunities 

Attractive salary package will be offered to the right candidate. Please send in your full resume and expected salary by clicking "APPLY NOW" button below or by mail to Human Resources Department, Hutchison Travel (HK) Limited,Unit 1201, 12/F, Two Harbourfront, 22 Tak Fung Street, Hunghom, Kowloon.

 To know more about us, please visit our website at http://www.hutchgo.com

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar post(s) within the CK Hutchison Group of Companies.

Applicants not having heard from us within four weeks from the date of this advertisement may consider their application unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Company Info

Hutchison Travel Limited (formerly known as Hutchison-Priceline) is a wholly-owned subsidiary of CK Hutchison Holdings Limited, a leading Hong Kong-based multinational conglomerate. In 2002, it launched the first full service online travel agency in Hong Kong with operations in Asia. It was then developed into one of the most trustworthy and competence travel brands in the region.

With more than a decade of accumulated expertise, Hutchison Travel serves the travel markets in Hong Kong and across Asia by offering comprehensive travel services including air tickets, hotel rooms, car rental, air plus hotel packages, travel insurance and other travel related products.

Hutchison Travel comprises a premier online travel agency “hutchgo.com” and a full service business travel management division “Hutchison Corporate Travel”.

By gaining leverage from both the experience of the travel industry and the expertise of the e-commerce technologies, hutchgo.com (rebranded in June 2015) has been a top online travel agency in Hong Kong. It is committed to provide best-in-class service and assistance to travellers around the world.

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