IT Support Engineer/System Support Engineer
m-FINANCE Limited (Financial Technology Company)
- Company Industries:Information Technology
Job Information
- Post Date:2017-10-28
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Application Specialist - Software Support Network & System
Job Description
Key Responsibilities:
- Provide customer support and help desk services (application and infrastructure)
- Work with Customer Service team to analyze, identify root cause to problems and provide solution to customers in the shortest time
- Take the ownership to keep track of application issues and their status
- Assist in hardware/software/ network monitoring, maintenance, installation and deployment tasks
- Shift duty is required
Required Experience/Skills:
- Degree in Computer Science or related disciplines
- Minimum 5 years’ experience in providing application/system support to clients
- Strong troubleshooting and problem solving skill
- Hands on technical support and implementation experience in MS Windows Server/Linux environment, MS SQL Server, MySQL, Tomcat, Java
- MCDBA holder preferred
- Previous experience in supporting time critical financial application or knowledge in Bullion/Forex market is highly preferable
- Must be responsible, well-organized and able to work under pressure
- Strong team player and able to work under pressure and devoted to excellence
- Good communication skills in Cantonese, Mandarin and English
We offer excellent career prospects and remuneration package to the right candidate. If you would like to take this exciting opportunity and form part of our professional team, please email your full resume with availability, current and expected salary in strict confidence. Resume without current and expected salary quoted will NOT be considered.
Company Info
m-FINANCE, established in 2002, is an accomplished and prominent market leader in Greater China providing real-time mission critical forex/bullion trading platform solutions for brokerage clients. With expert knowledge of the market and cutting-edge technologies, m-FINANCE has provided a wide range of top-notch products and services, including mF4 trading platform, social trading apps, Broker+ solution, STP solutions, CRM system, automated trading solutions, MT4 white label solutions and MT4 bridge. m-FINANCE has a good reputation in the industry, with prestigious clients spreading over Hong Kong, Mainland China and Southeast Asia. Headquartered in Hong Kong with operations across China, m-FINANCE aims at capturing the opportunities in the fast-growing financial market of China.
If you are eager for success;
if you like to take on challenges;
if you want to achieve more in your career;
if you enjoy a work hard play hard environment;
We cordially invite you to join our professional team.
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