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Deskside Support (Ref: DS10605)

RECKON Total Staffing Solution

  • Company Industries:Others

Job Information

  • Post Date:2017-10-20
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Contract, Full Time
  • Job Function:Support  Application Specialist - Network  Network & System  

Job Description

Summary:

We are currently seeking caliber candidates as a Deskside Support for our partner which is a renowned and well established enterprise in Hong Kong with a global presence. The position will be responsible for providing top quality support for a multinational financial group.

Experienced candidates will be considered for a senior position, and we offer highly competitive package to the ideal candidates.

 Responsibilities:

  • Participate in the maintenance support of office common Hardware/Software (e.g. E-mail systems, fax service, Internet access service).
  • Monitor computer operations (system and network) and be able to identify and respond to failures.
  • Handle phone-in and email support enquiries in using our services.
  • Physically set up computers and Software System installation.
  • Troubleshoot I.T related issues and report to line manager or supervisor on the issues.
  • Provide day-to-day PC/LAN administration and trouble-shooting services.

Requirements:

  • Diploma or above in Computer Science or related discipline.
  • Work experience in financial industry (preferably in investment banks/ securities houses/ brokerage firm) a definite advantage.
  • Relevant 1-2 experience in supporting PC/notebook hardware, network printer, MS Windows and standard software.
  • Good communications skill, self-motivated and good troubleshooting skill.
  • Good command of written and spoken English and Cantonese.
  • Recent Fresh graduates are welcomed to apply for Trainee positions, and on-the-job training will be provided.
  • Immediate availability is highly preferred.

 Benefits:

  • 5-day work week
  • On-Job Training
  • Promotion opportunity
  • Meal Allowance
  • Night Shift Allowance
  • Paid Overtime
  • Medical Allowance
  • Attractive remuneration
  • Year-end performance Bonus
  • Permanent Headcount
  • Size-able IT Dept., running in small to middle team structure, good promotion opportunity
  • Professional Certificate Exam allowance

 

 

If you have the desire for a challenging and rewarding career development, send us your resume quoting your present and expected salary by clicking "Apply Now".

**Information collected will only be used for recruitment purpose**

Company Info

RECKON is an Information Technology consulting company that offers total computer solutions by provides IT outsourcing service and one-stop IT solutions. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region. To cope with our rapid business growth, we invite dynamic and aggressive IT talents to join our growing team.

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