Summary:

We are currently seeking caliber candidates as a IT Support Engineer for our partner which is a renowned and well established enterprise in Hong Kong with a global presence. The position will be responsible for providing top quality support for a multinational financial group.

Experienced candidates will be considered for a senior position, and we offer highly competitive package to the ideal candidates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in setting up PCs/notebooks/mobile devices for new employees with required software and access right settings.

• Analyze, diagnose, and provide solution to desktop problems for end-users through phone calls and in person.

• Follow-up the statuses of all cases and e-mail the end-users to update the status of their requests.

• First-tier support for solution recommendations and implementations.

SKILLS, KNOWLEDGE AND EXPERIENCE:

• Diploma or above in technology or IT related discipline.

• At least 1 years’ working experience including networking, hardware, operating systems.

• Familiar with Windows XP/7, Exchange, TCP/IP networking, Active Directory, Server backup.

• Strong sense of responsibility and troubleshooting skills.

• Good command of English and Cantonese is a must

• Fresh graduates will be also considered 

BENEFITS:

• 5-day work week

• On-Job Training

• Promotion opportunity

• Night Shift Allowance

• Paid Overtime

• Medical Allowance

• Year-end performance Bonus

• Permanent Headcount

• Professional Certificate Exam allowance

If you have the desire for a challenging and rewarding career development, send us your resume quoting your present and expected salary by clicking "Apply Now".

**Information collected will only be used for recruitment purpose.**