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Surveyor - Motor insurance claims

ControlExpert Hong Kong Corp. Limited

  • Company Industries:Others

Job Information

  • Post Date:2017-09-28
  • Location:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Business Consultancy  Technical / Functional Consulting  Claims Officer  

Job Description

About us 

We are a rapidly growing, global InsurTech company providing services to 130+ motor insurance companies in 13 countries around the globe. With over 700 employees worldwide, our drive to innovate sets new standards in the industry. Our motto is to "Redefine Rules" as we digitize manual processes, simplify and accelerate the settlement of motor claims for our clients. Through a combination of digital processes and car expertise, we are changing the automotive claims and repair industry.

As we are experiencing tremendous growth in the Hong Kong market, we are looking for you to join our existing team.

About you 

  • You enjoy taking on new challenges
  • You can work independently and set own goals
  • You have a confident attitude, strong negotiating skills, and experience dealing with auto repair shops
  • You are a team player, and you like being involved with a young, ambitious team

Key tasks

  • Receive claims instructions from our customers and re-calculate the claim based on damage pictures and software tools
  • Generate case survey reports, make phone calls and when necessary visit car repair shops to negotiate costs based on the case reports
  • Liaise with Product teams in Asia and Europe to bring the latest technology to the market

Your profile

  • You have an outgoing personality, enjoy communicating with the internal team and third parties (car repair shops) over the phone and face-to-face. You know how to articulate yourself and are confident in negotiations
  • Familiar with automotive repair methods and automotive repair shop processes
  • 5+ years of professional experience and strong working knowledge of the calculation of accident damage and the settlement of claims
  • High literacy of computer skills 
  • Native Cantonese speaker, English language skills a plus 

What we offer?

  • We are a friendly and helpful international Team
  • We have modern facilities and equipment
  • We offer a flexible work environment with a work from home policy
  • We provide training and advancement opportunities

Company Info

Are you prepared to join a dynamic and fast-moving yet established global market leader? In Hong Kong, we work with some of the largest motor insurance companies in the market and help them bring down claims cost, settle claims faster and make informed decisions through Business Intelligence and data analysis. 

Globally speaking, we are an InsurTech company providing services to 130+ motor insurance companies in 16 countries around the globe. With over 700 employees worldwide, our drive to innovate sets new standards in the industry. Our motto is to "Redefine Rules" as we digitize manual processes, simplify and accelerate the settlement of motor claims for our clients. Through a combination of digital processes and car expertise, we are changing the automotive claims and repair industry.

 

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