Officer/Assistant Officer/Assistant (Pensions Operation/Administration, Client Management))
Polaris Consultancy Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2017-10-28
- Career Level:Middle
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Insurance Agent / Broker Underwriter Others
Job Description
Polaris Consultancy Limited reaches 17th Anniversary.
**Visit our Website: http://www.polariscl.com.hk/ for job details.
On behalf of clients, we are seeking high calibre candidates for the following:
Position: Client Management (Pensions, Group Medical) Officers
Positions offered would be depending on the qualifications and experience of the candidates.
RESPONSIBILITIES:
To execute any of the following job functions:
a). Pension Administration/Operations (Officer/Assistant Officer/Administrator)
- Handle daily administration of retirement schemes (ORSO, MPF) and perform customer service related activities;
- Process member enrollments, terminations, and group changes in accordance with the approved company procedures, policies and local regulations;
- Maintain accurate records and thorough documentation;
- Perform clerical support such as data input;
- Perform other job related duties or special projects as required.
b). Pensions Client Management (Officer)
- Assist to develop communication plan or roll out strategies for Client Solutions
- Partner with distribution channels to execute the agreed strategies & initiatives by providing total solutions to their employer clients & their employee members to strengthen their relationship
- Provide proactive client services & communications with the clients by assisting the distribution channels to conduct client meetings and member education briefings
- Provide comprehensive solutions to employee members to consolidate their MPF accounts & use appropriate approaches on retirement planning through professional consultation of the distribution channels
- Gather feedback from distribution channels/ clients and make recommendations for service improvement accordingly
- Assist in ad-hoc projects as required
c). Group Medical Client Management (Officer)
- Handle the renewal process for assigned cases, such as making underwriting suggestions, preparing quotations and providing recommendations on benefit design to clients and coordinating with all key stakeholders to ensure smooth delivery of renewal service
- Build up strong business relationship with group VIP clients by regular client visits, conducting member's briefing & arranging health seminar and provide proactive customer service support to intermediaries
- Handle enquiries from intermediaries & clients
- Prepare regular reports for management review & support ad-hoc projects
REQUIREMENTS:
A. General Requirements
- Degree in Business Admin, Marketing or Finance
- Able to work under high pressure with professional business acumen
- Highly adaptable to changes with flexible and positive working attitude
- Good analytical skills with sensitivity to figures
- Excellent presentation, interpersonal & negotiation skills
- Familiar with MS Word, Excel & PowerPoint
- Excellent written and verbal communication skills in both English and Chinese (Cantonese and Mandarin)
B. Experience Requirements
b). for Pension Administration/Operations (Officer/Assistant Officer/Administrator) requires 3 years of relevant experience in MPF and/or ORSO schemes administration.
b). for Pensions Client Management (Officer) requires at least 3 year of solid experience in client servicing/ distribution of MPF products, preferably with experience in working with distribution channels, and basic knowledge about group/ individual insurance products is a plus
c). for Group Medical Client Management (Officer) requires at least 3 years of working experience in group medical insurance, preferably with underwriting knowledge
Note: Positions offered would be depending on the qualifications and experience of the candidates.
Visit our website: http://www.polariscl.com.hk/ for more job details.
Application Method
Quoting job title by sending Word resume to:
Teresa Choy
Polaris Consultancy Ltd
Enquiry: 852-25811913
Company Info
We are experienced human resources professionals. Our expertise is in our in-depth knowledge of all industries, be it IT, financial, insurance, trading, manufacturing, industrial and engineering
fields. We also offer professional advices on individual's career path and on the latest job market.
**We also provide service of seeking work visa for expatriate candidates on behalf of the employer**
**Visit our Website:
http://www.polariscl.com.hk/**
**Our Email: [email protected]**
**Tel: 25811913**
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