Are you a people person with some experience in sales, and some knowledge of the Hong Kong and European markets? Can you keep many balls in the air at once without losing sight of quality? Are you able to resolve sensitive situations to everyone’s satisfaction? Do you know the difference between good customer service and GREAT customer service?

In that case, we think you would make a great Client Service Representative!

The Job Description:

Make a real impact to the most important area of sales, repeat business, by keeping our existing clients as happy and engaged as possible.

You will be expected to:

• Communicate efficiently with clients: providing quotations, processing orders, responding to messages, and dealing with daily inspection issues
• Handle some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice
• Help our clients to use our online platform, and encourage them to try out its many useful functions

The Candidate:

It could be you, if you have:

- A university degree in Business or Engineering

- Some work experience in a similar position (at least 2 year)

- Good command of English

It also helps if you have:

- Some knowledge of / experience with the Hong Kong and European markets

- A knack for organization and time management

- A positive attitude