Customer Relationship Officer
Infocast Limited
- Company Industries:Financial Services
Job Information
- Post Date:2017-10-28
- Career Level:Entry Level
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Public Relations - Event Management Account Servicing
Job Description
Responsibilities
- Provide quality customer services and maintain growth of assigned clients
- Develop client retention strategies
- Identify opportunities for additional referrals
- Solve product or service inquiries, issues and requests quickly and effectively
- Solicit ongoing feedback for continuous product enhancements
- Ensure that new project deliverables achieve satisfaction
- Conduct group presentations or one-on-one product demonstration
- Assist in marketing event arrangements
Requirements
- Degree Holder or equivalent
- 2 years of Customer Service/Account Management experiences. Fresh graduate will also be considered.
- Exposure in brokerage or financial sector is preferred
- Good command of spoken and written Chinese and English, Putonghua will be an advantage
- Possess pleasant and cheerful personality
- Strong communication and presentation skills
- Self-motivated and work independently
- Good analytical and problem solving skills
- Good organizational skill and attention to detail
- Able to work in a multi-task and fast pace environment
To Apply:
We offer attractive package including medical insurance scheme and good career prospects to the right candidate. Interested parties please send your application by clicking "Apply Now".
For more Company information, please feel free to visit our website at www.infocast.com.hk and www.infocastFN.com.
All information received will be kept in strict confidential and only for employment-related purposes.
Company Info
Incorporated in 1996, INFOCAST LIMITED is a leading vendor of financial technology (FinTech) products and services in Hong Kong. We specialize in providing enterprise-level solutions and securities (stocks) trading platforms to banks and brokerages in Hong Kong and across Asia. We are also a HKEX-licensed market data vendor.
We currently have over 100 IT related professionals in Hong Kong, serving over 150 bank and brokerage clients. Through our four core values of comprehensiveness, innovation, customer satisfaction and cost-effectiveness, we commit to deliver the highest quality tailor-made products and services to meet the needs of our clients.
We apply the latest technologies and infrastructure to deliver the highest performance, resilience, robustness and security. All products also support multi-companies, multi-markets, multi-products, multi-currencies and multi-business models. As a complete trading solutions provider, our professional team ensures ongoing support and maintenance.
To cope with our rapid growth of business in FinTech, we are now inviting high caliber candidates to join our company.
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