Customer Service Officer - Auto Mobile
Make The Right Call
- Company Industries：Advertising/Public Relations/Marketing Services
Job Information
- Post Date：2017-10-27
- Career Level：Entry Level
- Location：Not Specified
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Call Centre Customer Service - Supervisor/Officer Tele-sales (Telemarketing)
Job Description
THE TASK
Joining our Customer Service Teams here will provide you a whole new experience in the Customer Service world.
RESPONSIBILITIES:
- Provide quality and efficient excellent customer service to customer
- Ensure customer queries and complaints are quickly and effectively resolved
- Able to work on shift including Sun & PH
JOB SPECIFICATION:
- Diploma or equivalent
- 1 years experience in Customer Service role
- Customer-oriented with good communication skills is essential
- Good interpersonal, communication and team skills
- Good proficiency in written and spoken English, Cantonese, Putonghua
- Good PC knowledge and typing skills. Chinese typing an advantage
- Immediately available is highly preferred
- Fresh graduate applicant also welcome
- IANG applicants are welcome
We offer:
- Attractive basic salary with commission, incentive & shift allowance
- Flexible working hours
- Comprehensive training with pay
- Marriage leave
- Maternity leave/Paternity leave
- Paid annual leave
- Career development opportunities
- Medical coverage
- MPF
- Quarterly Fun Day Programs
- Annual Staff Recognition Program
Make The Right Call is an equal opportunity employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only.
Company Info
With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call centre is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
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