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Customer Service Officer

Shinetown Telecommunication Limited

  • Company Industries:Telecommunication

Job Information

  • Post Date:2017-10-25
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  

Job Description

Job Duties

  • Provide customer service support and general clerical duties, including data entry
  • Answer inbound calls and handle customers’ inquiries and complaints


Requirements

  • F.5 or above with minimum 1 year of relevant working experience
  • Good telephone manner and interpersonal skill
  • Good command of spoken and written Cantonese, English & Mandarin
  • Responsible and work independently
  • Self-motivated and able to work under pressure
  • Good co-ordination and follow up actions with related departments
  • Hands-on PC experience in MS Word and Excel
  • No sales is required
  • Required to work on shift (09:00-18:00/15:00-23:00) including Saturdays, Sundays & Public Holidays


Successful candidate will be offered an attractive remuneration package. Interested parties please send your full resume with salary expected by clicking "Apply Now" . We are an equal opportunity employer. All unsuccessful applications will be deleted in one month.

Personal data will be used for recruitment purpose only.

Company Info

Shinetown Telecom is a Hong Kong based telecom company. With subsidiaries to operate in Singapore, Taiwan and Malaysia, We always strive to deploy the stat-of-the-art communication technologies, while recruiting and retaining a dedicated and talented team to provide the most innovative telecommunications services with unrivalled quality to our valued customers. We are now looking for talented candidates who give their best and strive for personal growth and professional development to fill the following post.

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