Air Export Customer Services Assistant
Panalpina China Ltd
- Company Industries:Others
Job Information
- Post Date:2017-10-25
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Freight Forwarding
Job Description
Responsibilities:
- Conduct regular review of existing procedures and systems with team members
- Periodically evaluate, reallocate resources, monitor and regulate team member’s performance and workload, and provide assistance where and when necessary to ensure optimal efficiency
- Check incoming invoices for correctness in amount and automatic allocation
- Ensure follow-up of unclear invoices with internal / external parties
- Ensure timely booking of all incoming invoice within KPI
- Escalation of too long outstanding and other problem cases to superior
- Update Track and Trace systems, export declaration application, send shipping advice to overseas stations & specify customers
Requirements:
- 1-2 years experience in logistic/forwarding industry with exposure in airfreight
- University graduate in Supply Chain Management or related discipline
- Sound knowledge in SAP / Tradelink / CRM / FOS
- Good computer skills
We offer attractive salary and fringe benefits including free shuttle bus from Kwai Fong/Mei Foo to Kwai Chung Container Terminal to the right candidates. Please email your full resume with date available, present and expected salary to cv.hkg @panalpina.com.
Company Info
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