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Air Export Customer Services Assistant

Panalpina China Ltd

  • Company Industries:Others

Job Information

  • Post Date:2017-10-25
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Freight Forwarding  

Job Description

Responsibilities:

 

  • Conduct regular review of existing procedures and systems with team members
  • Periodically evaluate, reallocate resources, monitor and regulate team member’s performance and workload, and provide assistance where and when necessary to ensure optimal efficiency
  • Check incoming  invoices for correctness in amount and automatic allocation
  • Ensure follow-up of unclear invoices with  internal / external parties
  • Ensure timely booking of all incoming invoice within KPI
  • Escalation of too long outstanding and other problem cases to superior
  • Update Track and Trace systems, export declaration application, send shipping advice to overseas stations & specify customers

 

Requirements:

  • 1-2 years experience in logistic/forwarding industry with exposure in airfreight 
  • University graduate in Supply Chain Management or related discipline
  • Sound knowledge in SAP / Tradelink / CRM / FOS
  • Good computer skills

 

We offer attractive salary and fringe benefits including free shuttle bus from Kwai Fong/Mei Foo to Kwai Chung Container Terminal to the right candidates.  Please email your full resume with date available, present and expected salary to cv.hkg @panalpina.com. 

Company Info

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