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Order Processing Assistant Manager - Customer Service

LF Asia (Hong Kong) Limited

  • Company Industries:Others

Job Information

  • Post Date:2017-10-22
  • Career Level:Entry Level
  • Location:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Manager  Customer Service - Supervisor/Officer  Wholesale  

Job Description

Job Responsibilities 

This position is in charge of overseeing all order processing-related duties for the company, leading order processing department staff to perform all the steps necessary for processing order in a timely and effective manner. One of this manager's main functions includes overseeing day-to-day order operations such as verifying customer information, checking order and setting up promotion pricing.

Responsible for monitoring daily work flow of commercial order processing and ensuring orders are processed timely into order management system and distributed to the appropriate downstream departments & logistics service provider in order to meet the needs of the customer. Performs quality checks on all orders to ensure accuracy of the order entry into order management system in order to comply with the needs of the customer, sales department,  downstream departments and logistics service provider. The manager serves as the point of contact for issue-escalation and customers, sales department & logistics service provider.

Additionally the assistant manager also monitors and track performance of ordering and logistics service provided to customer.

Job Requirement

A post-secondary qualification in business administration, management, or another relevant field is required for this position. In addition, previous experience in order processing is needed, and supervisory experience may be required or preferred. The applicant needs to possess strong leadership and communication skills, as well as be organized and able to multitask. 

 

We offer opportunities for development in addition to a competitive salary and fringe benefits to the right candidates.

All applications received will be used exclusively for recruitment purposes only. Applicants who are not contacted within 8 weeks should consider their application unsuccessful for the position advertised.  

Company Info

LF Asia, a member of DCH Holdings, is Asia’s fastest-growing distribution service provider specializing in food, healthcare, beauty and cosmetic products in Greater China and Asean countries. As LF Asia expands, we are looking for high caliber individual to fill the following positions.  

We offer opportunities for development in addition to a competitive salary and fringe benefits to the right candidates. Please email your detailed resume with contact telephone numbers, current and expected salary to HKGLFAHR@lfasia.com.

 

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