Job Duty:

• Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services

• Deal directly with customers either by telephone, electronically

• Respond promptly to customer inquiries; handle and resolve customer complaints

• Set up new customer accounts

• Maintain customer records by updating account information.

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirements:

• Good command in both English and Chinese (Putonghua and Cantonese)

• Good PC literacy in MS-Word and MS-Excel (including Chinese word processing)

• Excellent communication and interpersonal skills

• Able to work under pressure and meet tight deadline

• Immediately available is preferred

Immediate available is highly preferred. We offer 5-day work, 

Attractive remuneration packages including Medical Coverage and Bank holidays to right candidates. 

Interested parties please send your FULL RESUME with present & expected salary, and state of availability to us.