Responsibilities

• Review and confirm the employment history and contact information of all new experts that join Coleman’s network ensuring accuracy, consistency and completeness
• Cross-reference submitted information against multiple sources, including resumes, biographic data and LinkedIn
• Proactively contact and update the employment information of existing experts through email and phone campaigns
• Interface with Coleman’s experts and clients to coordinate the scheduling of client requested consultations and monitor to ensure that both parties make the scheduled appointment
• Salvage missed consultations when appropriate
• Liaise with Coleman’s Client Management teams to ensure completion of these tasks
• Other projects as needed

Requirements:

• Fluency in English, Cantonese and Mandarin is required
• Bachelor’s degree or equivalent
• 6 to 12 months of customer service and/or administrative experience preferred; new graduates are also welcome to apply
• Exceptional oral and written communication skills
• Demonstrate accuracy and attention to detail, along with excellent organizational skills
• Outstanding teamwork and interpersonal skills
• Self- motivated, reliable and energetic
• Adaptable and able to work in a fast-paced environment

Why Join Us?

If you are self-motivated, driven, and focused on achievement, there are no limits to your ability to succeed and grow with Coleman!

We know that our employees are our most valuable asset, and they make Coleman a vibrant and innovative place to work. As such, we strive to ensure the happiness and health of our employees. At our 7 global locations, we offer a variety of perks, stocked break rooms, team outings, and other office celebrations throughout the year.

We believe in fostering the personal and professional development of our employees, and strongly believe in our talents’ potential to develop into future leaders. We provide extensive orientation and training programs for each of our employees throughout their careers with Coleman, as well as educational assistance programs to encourage our people to stay curious and to continue learning.

We also believe in giving back to our communities. In that spirit, we provide each employee 2 paid community service days per year, and, as an organization, participate in other volunteer and fundraising activities that are meaningful to our employees.

We have an interactive management team, and an open and collaborative work environment, whereby we value creativity of thought and listen to the voice of our employees.

To apply, please send a resume with expected salary and a cover letter via the following link: 

https://recruiting.ultipro.com/COL1024/JobBoard/47b39a57-9bc6-0d42-5350-647d2b5dfbcc/OpportunityDetail?opportunityId=3b40713c-f5bc-496a-bfbc-37880f21b258

An Equal Opportunity Employer 
All Coleman employees are required to sign the Company's standard non-compete agreement as a condition of accepting employment.