Responsibilities:

• Conduct quality assurance, complaint investigation and departmental compliance checking
• Review & streamline operation procedures
• Coordinate and liaise with internal departments and follow-up on regulatory issues
• Review and update internal control policies and procedures to ensure compliance with all applicable regulatory requirements and internal policies of the Group
• Participate in projects

Requirements:

• Form 7 or above
• Minimum 2 years relevant working experience, preferably in banking / financial institutions
• Solid experience in workflow design and good knowledge of consumer loans products is an advantage
• Organised, mature, detail minded and good team player
• Hardworking, responsible and able to work under pressure
• Applicants with less experience or qualification will be considered for the position of Assistant Business Optimization Officer

Applicants for the above position must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications

Attractive remuneration packages will be offered to suitable candidates. Interested parties please send full resume with present and expected salary to Human Resources Department, 20/F BOC Credit Card Centre, 68 Connaught Road West, H.K. (Please quote Ref. no.) OR email to our company.

*Data collected would be used for recruitment purposes only.  Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.