Assistant Manager, Learning & Development (Regional Training)
Plaza Premium Group
- Company Industries:Hospitality/Catering
Job Information
- Post Date:2017-12-09
- Career Level:Middle
- Location:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Others Food & Beverage Training & Development
Job Description
Responsibilities:
- Identify and review training needs in airport lounges and all outlets so as to maintain good quality of customer service.
- Plan and manage initiatives in the learning calendar to ensure timely implementation for Managers and Operational Staff
- Execute training needs assessments and make necessary recommendations & training solutions, ensuring the objectives are fully addressing the company’s values, business objectives and results, and the training needs of the employees.
- Plan, develop, conduct and supervise training and development programs according to business needs.
- Develop and update training manuals based on operational needs and liaise with overseas managers on training delivery.
- Train and manage the team of internal trainers to ensure effective delivery of all internal trainings.
- Work closely with External Training providers on external in-house training programs or public programs.
- Seek best solutions to improve operations workflow procedures.
- Provide all-round support to overseas teams to ensure efficient and smooth operations.
- Manage learning programme administration and training records; Monitor the budget allocation for Learning and Development.
- Responsible for monitoring and ensuring overseas teams comply with company policies and procedures.
- Participate in any ad hoc projects that the company assigns
Requirements:
- Bachelor’s Degree in Human Resources or other discipline
- 8 + years of experience in Learning & Development including training design and facilitation
- Certified in branded training products and psychometric tools (MBTI, 360 assessment, DICS, etc..) is an advantage
- Solid hands-on experience in designing and delivering cultural change programs / projects in a global context
- A mature individual with excellent interpersonal skills, convincing and influential
- Fluent in both written and spoken English
- Independent, capable in handling diversity in a multicultural organization
- Willing to travel
- Candidates with more experience will be consider as Manager
We offered attractive remuneration package will to the right candidate. Interested parties please send resume with expected salary and availability by clicking “Apply Now”
Personal data provided will be treated in strict confidence and used for recruitment purposes only
Company Info
About Plaza Premium Group
Hello! Welcome to Plaza Premium Group, we’re people passionate about Making Travel
Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
You don't need to be from this industry, you do need to be passionate.
Our promise to you:
- We will respect and value your background and perspectives
- We will work together with integrity
- We will share our incredible pride for job, company and industry
What we ask of you:
- Bring passion to all that you do
- Listen, move fast and think innovatively
- Speak up, have ideas and share team
- Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help grow and craft services and facilities in over 200 locations in more than 60 international airports
across the world.
Join our family today.
Together, we'll make travel better.
Website: www.plazapremiumgroup.com
LinkedIn: https://hk.linkedin.com/company/plaza-premium-lounge-management-limited
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