Here at Prudential, we understand that success comes from visionaries like you. Your passion and diversity keep us at the forefront of innovation, which is why we are committed to helping you shape your future. We offer a range of career opportunities that span a dozen countries, each providing international perspectives and local reach. Across the broad scope of our operations, Prudential stands united in our dedication to providing protection – for our customers, our communities and our world.

Supervise and monitor duties in relation to agency office, agency fringe benefits, agents’ promotion and demotion, performance maintenance to support the agency growth and business expansion.

Job Responsibilities:

• Provide efficient and quality operational support in relation to agency office and performance management
• Provide advice and directions to junior subordinates to resolve the day-to-day operation issues in smooth and effective way
• Review, evaluate and compile the procedures, guidelines and documentation
• Identify operation defects and propose revamp plans, strive for improve service standard and meet company and regulatory requirements
• Prepare agent record reports and perform analysis to assist supervisor to have better resources planning, implement action plans to enhance team performance
• Provide advice and requirements for sales admin system enhancement for operations improvement
• Provide on-the-job training and Knowledge transfer to junior staffs

Job Requirements:

• Bachelor degree holder in any disciplines
• 5 years’ experience in agency administration in which 2 years in supervisory role
• Good analytical, interpersonal, communication, presentation and English writing skills
• Good understanding on financial services operations, preferably in life insurance
• Proficiency in Microsoft Office
• Good leadership skills, multi-tasking, flexible and able to adapt in fast-paced environment

For other vacancies, please visit our website at https://prudential.wd3.myworkdayjobs.com/en-US/prudential

We offer an attractive remuneration package including 5-day work week and flexible benefits. Please submit your application with present and expected salaries online.

To apply: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Assistant-Manager--Agency-Operations_17110002

Data collected will be used for recruitment purpose only and will be kept for 24 months. Only short-listed candidates will  be notified.