Working Location: Hong Kong

Responsibilities:

• Handles policy administration for policies, endorsements, renewals and reinsurance arrangements for non-medical products with quality manner and within the service standard.
• Underwrite non-medical personal lines products within the underwriting guidelines.
• Handle enquiries on policy administration and underwriting issues from clients, intermediaries and internal team members in a quality and professional manner to achieve service excellence.
• Communicate and negotiate with reinsurers for reinsurance of renewal business
• Support day to day operations including reviewing policy documents to ensure quality and efficient service deliverables. Manage and monitor premium collection, settlement and refund process.  Develop and monitor credit control of business partners. 
• Participate in projects and system enhancements to enhance team operational efficiency and service level.

Requirements:

• Form 6 or above, professional insurance qualification or having passed IIQE Paper I & II, is preferred.
• 2-4 years of working experience, exposure in general insurance or financial industry will be an advantage.
• Experience in customer services or insurance policy administration.
• Fresh university graduate will also be considered.
• Knowledge of general insurance product
• Possess strong analytical mind and detailed oriented
• Customer focused and result oriented with strong interpersonal skills
• Be a team member and able to work independently and under pressure
• Good command of both spoken and written English and Chinese
• Proficiency in MS applications

For other vacancies, please visit our website at https://prudential.wd3.myworkdayjobs.com/en-US/prudential

We offer an attractive remuneration package including 5-day work week and flexible benefits. Please submit your application with present and expected salaries online.

To apply: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/Hong-Kong/Policy-Administration-Officer--GI_17110009

Data collected will be used for recruitment purpose only and will be kept for 24 months. Only short-listed candidates will  be notified.