Major Responsibilities

• To handle service inquiries and customer complaints
• Answering telephone hotline in professional manner in order to respond users requirements
• To keep records and follow up on all customer interactions and transactions

Requirements

• 1-3 years' related administrative experience,
• Good knowledge of customer service principles and practices
• Good spoken & written English and Chinese
• Excellent communication skills, telephone manner and service attitude
• MUST be a stable person with good team spirit, loyal, hardworking and committed
• Proficiency in computer with Excel, Word, Chinese word processing (30 wpm) & etc
• Immediately available preferred

We offer attractive remuneration package and excellent career prospect to the right candidate. Interested parties please send detailed CV stating present & expected salary and date availability to us by email.